is our initial disclosure document.
This provides all our regulatory required information on our fees, where
we source our mortgage packages, complaints and compensation and can
be printed as reference before our intital consultation.
that your mortgage selection is probably one of the largest financial
commitments you will ever make and therefore your choice of mortgage
advisor is imperative in getting the right professional expertise.
Expert strive to offer the highest level of customer service at all
times and believe that you as a customer can have confidence in us,
through our customer commitment as detailed below. We also are committed
to treating our customers fairly. In this we are following the guidelines
set out by ourt regulators, The Financial Services Authority. For more
information please go to our TCF
you will always receive an ' Inital Disclosure Document' from us detailing
all our contact details, what services we offer, fees , complaints
procedures and compensation matters at our very first meeting
will always listen to your needs and discuss the various options that
are available to particular circumstance and always make recommendations
that are in your best interest.
always provide you with written details of any recommendation including
any key facts of the product recommended,the cost fo the mortgage
and any associated fees
always look to obtain a mortgage agreement in principal so that you
can carry out your property search safe in the knowledge that mortgage
funds will be available when you need them
fill out your mortgage appliactions and advise and coordinate with
you any additional information or documents that may be required to
support your application
liase with other professionals invloved in your mortgage quickly and
efficiently to ensure as smooth and timely resolution as possible
continue to contact you at agreed intermissions based on your circumstances
to offer additional financial assistance
We are also
regulated by the Financial Service Authority are covered by the Financial
Ombudsman Service and are members of the Guild of Mortgage Advisors
Mortgages Expert Ltd is Registered in England no. 5479330, Mortgages Expert
Ltd is authorised and regulated by the Financial Service Authority - no. 438419
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.